Welcome to Moetlo Apparel. By accessing our website or purchasing from our store, you agree to be bound by these Terms of Use. These terms apply to all visitors, users, and customers of Moetlo Apparel. If you disagree with any part, please do not use our services.
2. Use of the Website
You must be at least 18 years old or have parental consent to use this site. You agree not to misuse our site in any way that may cause harm, disrupt service, or be unlawful. All content, images, and designs on our site are the property of Moetlo Apparel and protected under copyright laws.
3. Product Information
We strive for accuracy in product descriptions and pricing. However, colours and textures may differ slightly due to screen differences. We reserve the right to modify or discontinue any product without prior notice.
4. Orders and Payment
All payments are processed securely through Payfast or other available gateways. We reserve the right to refuse or cancel orders at our discretion, especially in cases of suspected fraud or unavailability of stock.
5. Shipping and Delivery
We offer free nationwide shipping within South Africa. International delivery is available, and we aim to deliver all orders within 14 working days. Delays due to external factors (e.g. courier issues or customs) are beyond our control.
6. Returns and Refunds
We accept returns on unworn items within 30 days of delivery. Custom or bespoke items are non-returnable. Refunds will be processed once the returned item is inspected and approved.
7. Privacy
Your personal information is handled with care and never shared without consent. For full details, please refer to our Privacy Policy.
8. Limitation of Liability
Moetlo Apparel is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
